Room :
- Comfortable deluxe room with complimentary American buffet breakfast, private bathroom, bedside control panel for lights, air-conditioning and alarm clock, color TV, hairdryer, direct dial telephone, mini-bar, complimentary coffee and tea making facilities, personal electronic safe, entitled to claim frequent flyer program (Global Rewards, Royal Orchid Plus, Frequent Flyer and Asia Miles).
- 24-hour room service.
- All rooms have TV (23 satellite channels), mini-bar, air-conditioning, direct dial telephone (voice mail), hairdryer, coffee and tea making facilities, personal safety box
- Bar, restaurant, room service, private parking, non-smoking rooms, conference rooms, shops at hotel, safe, currency exchange, swimming pool, fitness room, garden, babysitting, nightclub and karaoke.
- 24-hour room service
- Facilities for the disabled
- Medical Doctor on call
- Laundry and Dry cleaning.
- Safety deposit boxes.
- Car rental counter and Tour desk

Restaurant and Bar :
- Brasseries Westlake: Located on the ground floor lobby, it is an all-day dining venue with maximum capacity of 100 people, serving international buffet as well as a la carte oriental and Western cuisine. Opening hours between 6.00 am to 10.30pm
- Song Hong Bar: Located on the main lobby area, it is relaxing rendezvous place to unwind after work and can accommodate up to 66 people sitting capacity. Opening hours between 7.30am to 12 midnight
- Ming Palace Restaurant: Located on Level 2, it is a find dining place for people who wish to enjoy Cantonese and Vietnamese cuisine. Dim-Sum speciality is served during lunch. It has 4 private rooms and can sit up to 20 persons in each room. Maximum capacity is 155 people. Opening hours between 10.30am to 2.30pm and 4.30pm to 10.30pm
- Le Panorama: Located on Level 19, it offering an excellent venue for exclusive functions and private occasions. Maximum capacity is 150 people.
Opening hours depend on the time of even planned.
- Summit Lounge: Located at the roof-tip of the building, it offering a scenic bird's eye view of the city with glass-window all around and live entertainment in the evening. It can accommodate close to 100 people. Opening hours between 4.30pm to 12 midnight
- Pool Garden Cafe: Located on the 4 Level, near the Fitness Centre, it offering a healthy selection of drink and light, fresh snacks while the luxury of year-round swimming can be enjoyed. Accommodate up to 20 people. Opening hours between 9.00am to 9.00pm
- The Wave Club: Located on the Mezzanine Level, it offering an entertainment place for karaoke singing and dancing the night away. It can take up to 150 people for exclusive function. Opening hours between 5.00pm to 2.00am
- Theme parties: Prestigious dinners can be held in the Le Panorama, Level 19 with maximum capacity of 150 people or in the Plaza Ballroom, Level 2 for maximum of 350 people. Full details and prices are on request.
- Rates are inclusive of Buffet Breakfast. Daily Newspaper. Tea and coffee-making facilities. Entitled to bonus points for Frequent Flyers Programme of KrisFlyer, Enrich and Asia Miles.
- Late check-out till 1500hrs (subject to availability)

- This rate is inclusive of service charge and government tax.
- Breakfast is included.
- No extra charge for child under 12 when sharing bed with parent.
- Check in: 14:00PM
- Check out: 12:00PM